Individuals who are on the Pennsylvania Gaming Control Board Exclusion or SelfExclusion lists or who have been excluded are ineligible to participate or possess a Rush Rewards card.Employees of Rivers Casino Philadelphia are not eligible for membership in Rush Rewards program.All decisions regarding any disputes will be final and binding. Rivers Casino Philadelphia reserves the right to adjust account balances due to machine malfunctions, operator error or fraudulent behavior.Rush Rewards members are responsible for properly inserting their card into the Slot Machine or presenting it at Table Games to ensure the card is being accepted as they play.Any use of a Rush Rewards card by someone other than the account holder is strictly prohibited. Rush Rewards members are responsible for maintaining the security of their card. Rivers Casino Philadelphia is not liable for any misuse of points if the PIN has been given to another person (including, but not limited to, a family member or friend). Employees do not have access to a Player’s PIN. Rush Rewards member will select and be responsible for maintaining the security of their own confidential PIN to complete transactions at the Kiosk or Slot Machine.Email addresses are required if a Rush Rewards member wishes to receive electronic notifications of offers, invitations or other electronic mail communications from Rivers Casino Philadelphia.Each member of Rush Rewards must have their own account number.A complete list of current Rush Rewards Benefits will be kept at Rush Rewards and may vary by tier. Promotional offers may not be combined.Rush Rewards points will expire after 180 days of inactivity.Poker points are excluded from Tier status.Rivers Casino Philadelphia reserves the right to upgrade, downgrade, or change Rush Rewards tier levels at any time based on management discretion.The Tier score for a Platinum and Black Card is earned from a running total of points for six months and is evaluated on June 30 and December 31 each year. Rush Rewards members will be eligible for a Tier card upgrade when they reach the required criteria to a Platinum or Black Card.Rush Rewards member status is evaluated every six months from January 1 through June 30 and July 1 through December 31.As a member of Rush Rewards you will automatically qualify for a Gold Card, which does not have an expiration date.Rush Rewards is a loyalty program that rewards you for your recorded play at Rivers Casino Philadelphia.By participating in Rush Rewards, participants agree to accept these rules and regulations.No broken, taped, photocopied, or altered identification will be accepted to open or reprint a Rush Rewards Card.
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